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Shipping your new reptile:

We ship FED EX overnight. Most packages arrive by 10:30am. If you live in a smaller town, or in a rural area it may arrive between 12-4pm.

We also offer HOLD FOR PICKUP at your closest FedEx center, so you can pick the package up after work/school.
Our shipping days are Monday- Thursday. Reptile orders placed before 2pm usually get shipped the same day .
Reptile orders placed after 2pm, get shipped the following day.
Ex: If you place your order at 5pm Monday, we will ship tuesday, and you will receive Wed. Morning.

SOMEONE MUST BE PRESENT TO SIGN FOR THE PACKAGE or our Live arrival guarantee is VOID.
Please see Live Arrival Guarantee page.

We pack your reptiles in the safest, most efficient way possible. All reptile orders are shipped in a styro-foam lined cardboard box used specifically for shipping reptiles.  Depending on weather conditions, we may include an ice pack or heat pack at no charge for the safety of the animals.
If weather conditions are too severe to ship, we will notify you and arrange a future shipping date. This is all done for the safety of the animal!

The health and safety of the animal comes first!